Terms & Conditions

Terms & Conditions

1. General Information

These Terms & Conditions apply to all purchases made through our online store.

Business Information:

HALES BOBBIE ROSE

134 Alcester Rd, Moseley, Birmingham B13 8EE, United Kingdom

support@thejungleclub.shop

+44 1214426020

Trading name: the jungle club

Website: thejungleclub.shop

2. Products

We specialise in home and garden products. We make every effort to ensure that product descriptions, images, and prices are accurate; however, minor variations may occur.

3. Orders

By placing an order through our website, you confirm that all information provided is accurate and complete.

We reserve the right to refuse or cancel orders where fraud, unauthorised activity, or pricing errors are suspected.

4. Pricing & Currency

All prices are displayed in Pound Sterling (£).

Prices may change without prior notice.

5. Payment Methods

We accept secure online payments through approved payment providers.

Orders will only be processed once payment has been successfully received.

6. Shipping

Shipping Details:

  • Processing Time: 1–2 business days

  • Delivery Time: 2–5 business days

  • Shipping Origin: United Kingdom

  • Free shipping on all orders

Delivery times are estimates and may vary due to courier delays or external factors beyond our control.

7. Returns & Refunds

Customers may return eligible products within 30 days of delivery.

  • We cover return shipping costs for defective or damaged items.

  • Customers are responsible for return shipping costs for unwanted or change-of-mind returns.

Refunds are processed within 14 days after receiving and inspecting the returned item.

Please refer to our Refund & Return Policy for full details.

8. Intellectual Property

All website content, including text, images, graphics, logos, and design elements, is the property of the jungle club and may not be copied or used without permission.

9. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from the use of our website or products, except where required by law.

10. Privacy

Your use of our website is also governed by our Privacy Policy.

11. Governing Law

These Terms & Conditions are governed by the laws of the United Kingdom.

12. Contact Information

HALES BOBBIE ROSE

134 Alcester Rd, Moseley, Birmingham B13 8EE, United Kingdom

support@thejungleclub.shop

+44 1214426020